We accept all major credit and debit cards (Visa, Mastercard, RuPay, Amex), UPI, and net banking. For international orders, we accept payments via major international credit and debit cards.

Our website prices are listed in INR. International customers can pay using their local currency through their credit card, and the conversion will be handled by your payment provider at the prevailing exchange rate.

Absolutely. All transactions on our website are processed through secure, SSL-encrypted payment gateways. We do not store your card details on our servers.

You can cancel within 2 hours of placing the order and before dispatch, whichever is earlier. Contact us on WhatsApp or email with your Order Number. For an eligible cancellation, the refund is initiated within 24 hours after approval. To change an order that has not yet been dispatched, message us as soon as possible and we will do our best to help. Once dispatched, an order cannot be modified or cancelled. See our Cancellation, Return & Exchange Policy.

We aim to dispatch all orders within 24 hours of receiving payment. Please note that dispatches may be delayed in the event of Sundays, local or national holidays, or unforeseen circumstances such as strikes or natural disruptions. In such cases, your order will be dispatched on the next available working day.

Yes, we ship worldwide and have a large customer base in the UK, Australia and the UAE. We also deliver to the USA, Canada, Singapore and many other countries. International shipping is charged at actual courier cost, based on weight and destination. Message us on WhatsApp for a delivery estimate to your country.

Within India, counted from dispatch: Ernakulam (Kochi), Kottayam and Alappuzha within 2 days; rest of Kerala within 3 days; Tamil Nadu and Karnataka within 4 days; Andhra Pradesh and Telangana within 5 days; rest of India within 7 days. See our Shipping Policy for details. International: 10–20 business days depending on the destination country and customs processing.

Once your order is dispatched, we will share the tracking details with you directly via WhatsApp. You can use these to track your shipment in real time on the courier partner’s website.

Our prices do not include customs duties, import taxes, or VAT for international shipments. These charges are determined by the destination country’s regulations and are the responsibility of the buyer. We recommend checking your local customs policies before placing an order.

Shipping within India is free on orders of ₹1,800 and above. Below that, a small shipping charge applies at checkout. International shipping is charged at actual courier cost, based on weight and destination.

This varies by product. Each listing clearly states whether a blouse piece is included. We also offer one of the largest collections of readymade saree blouses in Kerala: padded, non-padded, stretchable, front open, silk, cotton and more, to pair with our sarees.

Measure your bust at the fullest part, in inches. Readymade blouses generally follow this measurement, and stretchable blouses give a little extra flexibility. Not sure? Message us on WhatsApp with your bust measurement and we'll help you pick the right size.

We make every effort to represent colours as accurately as possible. Our product images are enhanced using AI tools to ensure clarity and consistency. That said, slight variations between the screen and the actual product are natural and can occur due to differences in device displays, screen settings, lighting conditions, and the inherent characteristics of handloom fabrics where dye lots may vary marginally. We encourage you to reach out to us on WhatsApp if you would like additional photos or details of any product before purchasing.

We don't offer custom stitching. Minor alterations to fit your size are done free of cost at our Tripunithura boutique, often while you wait.

Front open blouses are easy to put on and take off, and stretchable blouses adjust to your body for all-day comfort.

Yes. See our blouses for kasavu and Kerala set sarees, picked in gold, green, red, maroon and off-white.

Returns are accepted only if the product received is damaged, has a manufacturing defect, or is different from what was ordered. Report it within 72 hours of delivery. Size or fit issues are covered by an exchange, which must be requested within 72 hours of delivery; the product must be unused, unwashed, unaltered and have its original tags intact. Returns and exchanges are not accepted for change of mind or personal preference. Full details are in our Cancellation, Return & Exchange Policy.

Contact us on WhatsApp or email with your Order Number. All returns and exchanges need prior approval, so please do not send a product back before you receive approval and the return address from us. We currently do not provide reverse pickup. Send the product by India Post or another tracked courier, then share the courier receipt and tracking details.

We are sorry if that happens. Please report it within 72 hours of delivery with your Order Number, clear photos or videos of the issue and a continuous unboxing video. Once the returned product is verified, you can choose a refund, a replacement or AADYA Store Credit. AADYA reimburses the reasonable return courier charge against the courier receipt, and the refund is initiated within 24 hours after verification.

Handloom fabrics are best cared for with gentle handling. We recommend dry cleaning for silk sarees. Cotton and mul mul sarees can be hand-washed in cold water with a mild detergent. Always dry in shade and store folded in a clean muslin cloth to preserve the fabric and colours.

Store sarees in a cool, dry place away from direct sunlight. Wrap them in soft muslin or cotton cloth rather than plastic covers, which can trap moisture. Refold periodically to prevent permanent crease lines.

You can reach us via WhatsApp at +91 8891697205, email at connect@goaadya.com, or through the contact form on our website. We typically respond within 24 hours on business days.

Our customer support team is available Monday to Saturday, 10:00 AM to 7:00 PM IST. Messages received outside these hours will be addressed on the next business day.

Yes, we welcome bulk and wholesale enquiries. Please reach out to us via email or WhatsApp with details of your requirements and our team will share pricing and availability.

Yes. Visit our boutique at Ambalanada, Kottakkakam Road, Tripunithura (Kochi), Kerala, to see our full blouse and saree collection and try on sizes in store.