Return window: Returns must be requested within 7 days of delivery, and defective product issues should be reported within 48 hours with proof (photos/videos).
Exchange window: Exchanges must be requested within 3 days of receiving the product, and only one exchange per order is allowed.
Eligibility conditions: Items must be unused, with original packaging intact. Requests after the allowed timeframes are not accepted.
Refund & credit rules: 1. Defective items may get refund or credit note 2. Sale items are non-refundable 3. COD refunds are processed via a payment link 4. Credit notes cannot be converted to cash
Logistics & charges: 1. Reverse pickup may not be available everywhere; self-shipping may be needed 2. Up to ₹100 reimbursement for return shipping 3. Shipping charges are non-refundable
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Fast dispatch: Orders are processed and dispatched within 24 hours after confirmation.
Delivery timelines: Domestic: 2–4 business days after dispatch International: 12–18 business days after dispatch
Shipping charges (India): Free shipping on orders ≥ ₹1,800 ₹150 flat fee for orders below ₹1,800 Shipping charges are non-refundable
International shipping: Charges calculated at checkout (based on weight/location) Customs duties & taxes paid by customer Delivery may vary due to customs clearance
Important notes: Tracking details shared after dispatch Delivery timelines may vary due to external factors
